Inbound Support
OneContact can seamlessly manage your customer enquiries 24 hours a day, 7 days a week
20 million hellos,
g'days & kia oras
every year
We’re an extension of your team
Instead of spending the time managing customer enquiries in-house, OneContact can expertly handle your inbound enquiries for you, 24 hours a day, 7 days a week. Acting as an extension of your own team, we make sure everything we do reflects your reputation and ethos and to meet your callers’ expectations of a prompt, courteous and responsive service. You no longer need to worry about missing out on business opportunities.
24 hours
a day
7 days
a week
Service bundles
Don’t have the manpower internally to answer all your calls? Are hold times too long during peak periods? Want to have a staff meeting but worried you’ll miss out on important customers? Concerned you’re missing important calls outside of business hours? You can easily set up a OneContact service bundle for as little as $100 a month. Our bundles provide you with the peace of mind that all calls will be answered effectively and efficiently by one of our experienced local agents. Then, we can forward the call to you, or send you an email with the caller’s details. Depending on the size and specific requirements of your business, we have different service bundles available to suit your needs.
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