Customer Service
At the source of our 15 years of success is our staff, who are essential to our ongoing commitment to deliver high quality customer service.
we invest
in our staff
so they invest
in you
One Contact is committed to quality service at all times.
We pride ourselves on the calibre and skills of our call centre teams. The services that they provide are always exemplary, so you can rest assured your campaign is in good hands. After all, it’s the people who deliver your inbound and outbound call campaigns who make the difference to your customer’s experience. We recruit only the best candidates with the right fit for our business, and for yours – those with excellent communication skills, a strong work ethic and exemplary customer service. Besides, we keep almost all services in-house, including our call centre agents, rather than outsourcing. This maintains superior quality control and allows us to stay focused on the details that make the difference for you.
A friendly and fun work environment
Our people
represent
your brands
We connect brands with people and people with brands
Our staff are at the heart of our 15 years of success. They are essential to our ongoing commitment to deliver high quality customer service and make your campaigns exceptional. OneContact actively encourages a diverse demographic with employees from various backgrounds, united by the common goal of consistently delivering outstanding results for our clients.
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a conversation
about your brand?
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